Collection of Information

New Home Centre operates the following businesses:

property development;

property marketing;

mortgage broking and origination

New Home Centre collects personal information in order to carry on the above businesses. The primary purpose of collection of personal information is for entry into a property transaction and communication with our customers and investors.
From time to time, members of New Home Centre conduct surveys as to customers and investors personal preferences, which may collect personal information to improve our customer or investor services.
Collection, maintenance, disclosure of certain personal information is governed by the Privacy Act and other legislation. Personal Information may also be disclosed to other members of New Home Centre.

Guidelines for collection of Personal Information

1. Information to be collected from customers is to be relevant and appropriate for operating the relevant business in New Home Centre.
2. Where practical it is New Home Centre's policy to collect the information from the individual concerned. New Home Centre may collect information in particular circumstances about personal preferences to assist New Home Centre in its marketing initiatives.
3. From time to time New Home Centre may employ third party advertising companies who are used to measure the effectiveness of any advertising by monitoring traffic on the website. Any information collected is anonymous and does not identify people.

To Whom is Personal Information Disclosed

This information may be provided to third parties.

From time to time New Home Centre may undertake a marketing campaign with an affiliate.

Parties to whom New Home Centre may disclose relevant personal information include:
a. consultants (including but not limited to solicitors) and agents or contractors (including but not limited to real estate and travel agents) acting on New Home Centre's behalf;
b. corporate affiliates;
c. valuers where New Home Centre is seeking to revalue a property or lease;
d. regulatory authorities where required by law;
e. related parties and entities of the New Home Centre for marketing purposes; and
f. Mortgage brokers, banks and financial institutions.

How Information is Collected ?

Personal information is generally collected through an application or reservation form, the Internet, applying to become a member of various customer loyalty programs run by New Home Centre or through a competition. Occasionally personal information is collected through a questionnaire or survey.
The information used and collected is only for the purposes of the particular transaction and for use within New Home Centre e.g. for marketing initiatives or to communicate with you.

Maintenance of the Quality of Information

New Home Centre will take reasonable steps to ensure that the personal information it collects and uses is accurate, complete and up to date.
New Home Centre will let individuals see information held about them and correct the errors or omissions. Where a customer or investor wishes to review information held about them, they should contact or be referred to the Privacy Officer.
It is New Home Centre's policy from time to time to delete or de-identify information about you when it is no longer needed or no longer a legal requirement for the information to be kept.


Complaints and Access to Personal Information

If you wish to make a complaint or view what personal information we may hold about you, you should contact our Privacy Officer. You will need to specify the personal information to which you are seeking access. To ensure the integrity and safety of the personal information, New Home Centre will only disclose to customers and investors such information if its internal procedures are satisfied. Depending on the nature of the request we may ask you to put your request in writing and sign an enquiry form, which will be sent to you. To contact the Privacy Officer you should use either:
info@NewHomeCentre.com.au
or write to the Privacy Officer at:
PO Box 508 St Leonards NSW 2065

Opting Out and Changing Details

New Home Centre may from time to time send to its customers or investors general marketing material. Upon request, New Home Centre is agreeable to removing you from our marketing campaigns. If you wish to opt out or correct or update the personal information that New Home Centre may hold, please contact the Privacy Officer as set out above.


What Information Do We Collect and How Is It Used ?

New Home Centre collects the following information regarding visitors to our website: information regarding what pages are accessed. New Home Centre collects and logs this information for statistical purposes.
Through the use of a cookie (see under 'Cookies'), New Home Centre can record the pages you visit and the information you require. Through analysis of these records, New Home Centre endeavours to provide you with an improved service when you revisit New Home Centre's website.
We also collect information volunteered by you through website registrations. This information is used to fulfill on your request for more information.
New Home Centre endeavours to use and disclose your personal information only in limited circumstances (see section above titled “To whom is Personal Information Disclosed").

Cookies

A cookie is a small data file that a website may write to your hard drive when you visit them. A cookie file can contain information, such as a userID, that the website uses to track the pages you have visited. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data off your hard disk or read cookie files created by other websites.
The New Home Centre website uses cookies to track user traffic patterns and to better serve you when you revisit the website. You can set your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it. You can also refuse all cookies by turning them off in your browser.

Security

New Home Centre takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure.

Changes to New Home Centre's Privacy Statement

New Home Centre reserves the right to modify or amend this statement at any time and will provide an update of the policy on New Home Centre's Website if it has been changed. If you have any further questions about New Home Centre's Privacy Statement please contact New Home Centre's Privacy Officer.